The Resort ~
Turf Valley Resort Earns 2012 Trip Advisor® Certificate of Excellence
Honored as a Highly Rated Resort as Reviewed by Travelers on the World’s largest Travel Site
Ellicott City, Maryland - June 13,2012 - Turf Valley Resort, featuring 40,000 sq ft of meeting and conference space, two championship golf courses and The Spa at Turf Valley, announced that it has received, for the second year in a row, a Trip Advisor® Certificate of Excellence Award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on Trip Advisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on Trip Advisor receive this prestigious award.
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on Trip Advisor. Additional criteria include the volume of reviews received within the last 12 months.
"Turf Valley Resort is pleased to receive a Trip Advisor® Certificate of Excellence", said Pete Mangione, General Manager of Turf Valley. "This is very good news and very important for Turf Valley because in today's world everyone relies on individual reviews before they consider staying at a property. This is a total Turf Valley team effort – it is not just hotel guests. Reviewers also consider our two championship golf courses, Alexandra's Restaurant, banquets and the Spa when they are here. Every area and outlet of our business has to be in line to create a positive experience for our guests and fortunately our efforts have been recognized!"
"Trip Advisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travelers on our site," said Christine Peter, President of Trip Advisor for Business. "The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering Trip Advisor travelers a great customer experience."
Turf Valley Resort attributes its warmth and charm to being family owned and operated. Nick and Mary Mangione purchased Turf Valley, originally a horse farm, in 1978 and nurtured it from a private golf club to the premiere resort it is today. From Farm to Fairways and beyond, Turf Valley has grown to include 26 extended stay villas, with more to come. Encore Assisted Living is the first addition of the planned golf community, which will include condominiums, townhomes and single family homes. The anchor of the new Turf Valley Town Center will be a Harris Teeter grocery store, scheduled to open in the Spring of 2013, followed by restaurants, and other exciting retailers in keeping with a luxury lifestyle.
Regina Ford, Director of Marketing