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A All event tickets are completely non-refundable once purchased (a $150.00 value per ticket). Full payment is required at the time of booking. If you are purchasing an overnight package, the hotel portion only can be cancelled and refunded if you call no later than 72 hours prior to hotel check in. If you can no longer attend the event, you may transfer the tickets to another guest. You would just need to notify us who the name of the new guest.