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Frequently Asked Questions

  • Can a debit card be used at check in?

    Turf Valley Resort requires a major credit card or bank-issued debit card upon check in as an authorization for payment of room and incidentals which allows you to charge meals, services, and merchandise to your hotel room. 

    Turf Valley Resort does not process debit cards as credit cards, therefore we treat debit card payments as cash and will charge the full room and tax total upon check in. Your debit card will then be authorized for any anticipated incidentals. Any credit card returns or authorization holds may take up to 7-10 business days, (depending on your bank) to be released back to your account.

    Each issuing bank dictates its own policies regarding account holds, etc. Turf Valley Resort is not responsible for any checking account issues that may occur as a result of your preference to use a debit card.