Frequently Asked Questions

The Spa accepts all major credit cards, Spa Finder Gift Cards and Turf Valley Resort Gift Cards. The Spa does not accept personal checks.

As your spa services are reserved for you, we request you to cancel or change at least 24 hours in advance. Please note, 50% of the value of your services will be charged for canceling or rescheduling within 24 hours of your appointment. Package cancelations require 72-hour notice. All no-shows will be charged at full value.

If you arrive late for your treatment, we will make every effort to accommodate your full service. If other appointments are scheduled immediately after yours, your service will be shortened, and you will remain responsible for the full-service price.