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Accessibility
Accessibility

Accessibility Features at our Resort

At Turf Valley Resort, we are committed to meet all your needs and provide an environment that is ADA compliant. Enjoy a comfortable stay with accessible public areas, guest rooms, spa, fitness center, and restaurant. For more information on our accessibility features, please contact us.

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410-465-1500
  • Hotel Accessibility Features
    • Fire alarms for the audio & visually impaired
    • Accessible entrance without stairs
    • Accessible doorways for all public spaces
    • Service animals accepted
    • Alternative or large lettering on all signage
    • Accessible covered area for pickup & drop-off
    • Accessible self-parking
    • No accessible valet parking
    • Accessible parking spots
    • 22 Van-accessible parking spots
    • 22 Accessible parking spots
    • All accessible parking spaces are closest to the accessible entrance
    • Entrance ramp is non-slip, have railings
    • Accessible path to check-in
    • Accessible path to guest rooms
    • Accessible path for all public spaces
    • Accessible elevator
    • Accessible entrance to the pool
    • Accessible path to maneuver in the fitness center
    • Accessible desks in the business center
    • 10 Accessible Rooms
  • Accessible Guest Room Features
    • No hearing and visual accessibility kits available at check-in for this hotel
    • Telephone ring signaler
    • Visual alarm clock
    • No bed shaker
    • Telephone in-line amplifier
    • No door knock alert
    • Visual strobe fire & smoke detector
    • Audible fire/smoke detectors
    • Phone has TTY or TTD capabilities
    • TV has closed captioning or decoders
    • Viewports are lowered on the door
    • Door security features are lowered on the door
    • Thermostat controls are lowered on the wall
    • Light switches are lowered on the wall
    • Closet bars & shelves sit equal to or lower than 36 inches above ground
    • Accessible shelving is 36 inches above ground
    • Grab bars at the bed
    • Grab bars at the toilet
    • Grab bars in the shower and/or tub
    • Roll -in shower
    • Accessible bathtub
    • No accessible faucet controls
    • Handheld spray unit in the shower and/or tub
    • Shower/tub seat available
    • Accessible toe & knee clearance around the desk
    • Accessible toe & knee clearance around the sink/vanity
    • Doorway is 36 inches wide
    • Accessible path between and/or around beds
    • Door & lock system: Electronic key entry
    • Room placard has alternative text
  • Accessible Restaurant

    At Alexandra's American Fusion, we strive to offer a safe and comfortable dining experience to all our guests. Our accessible restaurant features an accessible entrance, accessible seating arrangements, accessible public restrooms, and more.

    Restaurant Accessibility Features

    • Entrance path to the restaurant: accessible without stairs, firm, and slip-resistant, 36 inches wide, free of objects protruding into the space
    • Entrance door is operable with a closed fist
    • Aisles of at least 36 inches between fixed seating
    • Accessible seating distributed throughout the dining area
    • Tables and counters are between 28 inches and 34 inches high
    • Accessible public restrooms
    • Signage indicating the location of accessible restrooms
  • Accessible Golf Course

    We invite everyone to enjoy a fun golf getaway at Turf Valley Resort. Our resort offers a host of accessibility features, including fire alarms for the audio and visually impaired, an accessible path to the staging area, accessible locker rooms, and a roll-in shower with a seat.

    Golf Course Accessibility Features

    • Fire alarms for the audio & visually impaired
    • Service animals accepted
    • Alternative or large lettering on all signage
    • Accessible paths to golf course staging areas
    • Accessible paths to the driving range
    • Accessible paths to pro shop
    • Accessible route of travel stable, firm and slip-resistant
    • Accessible locker rooms
    • Accessible restrooms
    • Roll-in shower with folding seat
  • Accessible Spa

    The Spa at Turf Valley Resort offers unlimited relaxation and comfort to everyone. The Spa's accessibility features include accessible entrance path, accessible treatment rooms, accessible locker rooms, and roll-in shower with folding seat.

    The Spa Accessibility Features

    • Fire alarms for the audio & visually impaired
    • Service animals accepted
    • No alternative or large lettering on signage
    • Entrance path to the spa is accessible without stairs, firm and slip-resistant
    • Entrance door is operable with a closed fist
    • Accessible locker rooms
    • Accessible treatment rooms
    • Accessible restrooms
    • Roll-in shower with folding seat
    • Accessible fitness center
    • Accessible pools or hot tubs
  • Website Accessibility

    Accessibility Statement for Turf Valley Resort

    Date: 11/30/2021
    This is an accessibility statement from Turf Valley Resort

    Measures to support accessibility

    Turf Valley Resort takes the following measures to ensure accessibility of Turf Valley Resort:
    • Employ formal accessibility quality assurance methods.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Turf Valley Resort is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

    Feedback

    We welcome your feedback on the accessibility of Turf Valley Resort. Please let us know if you encounter accessibility barriers on Turf Valley Resort:
    • Phone: 410-465-1500
    • Business Address: 2700 Turf Valley Road,, Ellicott City, Maryland 21042

    Compatibility with browsers and assistive technology

    Turf Valley Resort is designed to be compatible with the following assistive technologies:
    Turf Valley Resort is not compatible with:
    • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
    • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

    Technical specifications

    Accessibility of Turf Valley Resort relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
    • HTML
    • CSS
    • JavaScript
    These technologies are relied upon for conformance with the accessibility standards used.

    Limitations and alternatives

    Despite our best efforts to ensure accessibility of Turf Valley Resort, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

    Assessment approach

    This website was assessed for accessibility by the following approaches:
    • Self-evaluation at site launch
    • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/01/2024; 06/03/2024; 05/23/2024; 05/01/2024; 04/03/2024; 03/01/2024; 02/01/2024; 01/01/2024; 12/01/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/01/2023; 06/01/2023; 05/01/2023; 04/01/2023; 03/20/2023; 03/17/2023; 03/01/2023; 02/09/2023; 02/03/2023; 01/20/2023; 01/01/2023; 12/01/2022; 11/04/2022; 10/03/2022; 09/09/2022; 08/01/2022; 07/08/2022; 07/01/2022; 06/01/2022; 05/01/2022; 04/26/2022; 04/25/2022; 04/01/2022; 03/01/2022; 02/01/2022; 01/04/2022; 12/23/2021; 12/22/2021; 12/20/2021; 12/01/2021; 11/30/2021

    Date

    This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.