A At check-in, the individual who made the reservation must present a valid photo identification that may include a driver’s license, passport and/or a state issued identification card. A guest must be 21 years or older to reserve a room.
A Our check-in time is 4:00 pm and check-out time is 11:00 am.
A To request an early check-in, please contact Turf Valley Resort at 410.465.1500. Requests are based on hotel occupancy and cannot be guaranteed.
A Turf Valley Resort is a dog-friendly hotel. There is a non-refundable pet fee of $75 that will be added to your room account upon arrival to cover the post-departure deep clean. Guests must sign our Dog Policy and agree to all rules associated with bringing your dog into the hotel.
A Hotel guests will have access to all property amenities including the indoor pool, outdoor pool (Open Memorial Day to Labor Day), fitness center, tennis courts and playground. Hours may vary by amenities and the following areas require reservations: Alexandra’s American Fusion Restaurant / The Spa at Turf Valley / Turf Valley Golf Courses.
*For hours and to make a reservation please review our Guest Welcome Letter.
A We will do our best to accommodate specific room requests, however based on hotel occupancy, we cannot guarantee a specific room the day of check in.
A To limit contact due to COVID-19, our housekeeping team is currently not providing daily service. Should guests need additional items, such as towels or toiletries, the front desk will be available to assist. In addition, we have increased our cleaning in high touch areas of the hotel to ensure frequent sanitation.
A Turf Valley Resort is smoke-free hotel including all guest rooms and public spaces. Guests who smoke may do so outside in designated areas. A deep cleaning fee will be charged to any guest who violates the smoking policy in their hotel room.
A During the quiet hours of 10:00 am to 6:00 am, Turf Valley Resort requires all guests to refrain from loud noise as to not disturb other guests. We reserve the right to have security investigate all noise disturbances and address the situation accordingly.
A Turf Valley Resort offers a 48-hour cancellation at no charge prior to arrival date. Late cancellation and no shows are subject to a penalty of the first night’s room and tax. Reservations must be guaranteed with a credit card at time of reservation.
A Children under 13 must always be accompanied by an adult in the fitness center and pool. Children under 13 are not permitted in the whirlpool
A At this time, masks are optional for guests and employees.
