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Relax at The Spa: A Natural Way to Rejuvenate

By: Turf Valley Resort / 25 Jun 2024

The next time you're booking travel, whether for business or pleasure, do yourself a favor and check out the services and amenities your hotel has to offer. A bit of exploring the property's website and you're likely to find ways to level-up your experience, whether it's a niche restaurant or fitness class, a group activity or even a lush experience in the hotel's spa.

Turf Valley Resort boasts an array of options for hotel guests. Take a hike on our nature trail! Perfect your golf swing on the driving range or our short game practice area. Anyone up for a game of pickleball!? While it's far from a "hidden" gem at this point (the spa can book-up weeks and even months in advance), I'd have to say that The Spa at Turf Valley is one of our sweetest offerings! With that in mind, I thought it would be fun to do a Q+A with Krystal Kroll, Spa Director. Krystal has been at the helm for ten years, which in my opinion, makes her the leading authority on all things relaxing and indulgent! Let's do a deep dive with Krystal and get the low down on The Spa at Turf Valley!


    Tell us about the services & treatments offered at The Spa?

     We are a day spa that offers an array of massages, facials and body treatments. Our day packages are the most popular, allowing guests to spend the day receiving multiple treatments, as well as lunch. We also offer overnight packages that include a hotel stay, spa treatments, deluxe amenities, and meals. As a spa guest, you are welcome to use our pools, fitness center and dry sauna.


    What is currently the most popular spa service?

   Anything Seasonal! Our clients love our Seasonal Limited Edition treatments.


    Do trends come and go in the spa industry? If so, how do you keep your finger on the pulse of what new offerings are available and what your customers are looking for?

   Spa trends do tend to come and go just like with fashion! We like to offer what's trending, in addition to freshening up our existing offerings with new enhancements. I am always researching what is new and exciting. Talking to industry peers and using social media and different platforms helps me discover what the latest trends are. Although trends are always fun, nothing compares to a classic full body massage, customized facial or exfoliating body scrub.


 What do you think sets The Spa apart from competition?

  What sets us apart from other spas is our Vichy Shower. It is a one-of-a-kind spa treatment that has guests traveling from all over to experience! The Vichy Shower starts with a full body scrub or wrap, followed by a rinse with seven overhead showers. The rainfall effect instantly relaxes you as water jets offer a hydromassage, rinsing away any product. The entire treatment is done by a technician, so there's no getting up to jump into a shower to rinse off!


  What would you consider the best part of your job as Spa Director?

   The best part of my role is the ability to be creative! From designing the spa space to creating treatments, I can let that side of me shine! I also love seeing how relaxed and happy guests are after a day here. It makes all the hard work worth it!


 You've been in your role for almost 10 years which is very impressive! What about the rest of your team of massage therapists and estheticians?

  Most of the staff here are what I like to call "lifers", they remain committed to The Spa for many years! We just recently celebrated the retirement of Sun, an Esthetician who was here for 25 years! Kristin, one of our Massage Therapists just had her 20th work anniversary in June. We have many other staff members who have been here for quite some time, including massage therapists Theresa and Leslie who have been at the spa for 14 and 16 years, respectively.


  Let's talk about the guest experience. Can you provide us with any best practices or tips?

  The Spa at Turf Valley books out weeks in advance! If you are planning something like a birthday celebration, girls' retreat, or any other type of event and you have a preferred date in mind, be sure to call us as soon as possible in order to lock in the day. Group spa outings are very popular right now. Give us a few dates that would work for your group to ensure that we can get you scheduled.


  How can readers maximize their spa experience?

  To maximize your experience, make sure you plan accordingly in order to arrive early to your appointment. No one wants to feel stressed trying to make sure they arrive on time in order to enjoy their services. Arriving early will allow you to change into a spa robe and slippers and relax with a cup of hot herbal tea in our Serenity room prior to your spa treatments.


  Tell me about upcoming plans for change, growth or renovation and what's on the horizon for The Spa?

     I have a few things up my sleeve, but you'll need to follow along with us to see what we have in store! Visit us at: to stay updated on the new offers, our limited-edition treatments or sign up below to receive our email newsletter and text messages. 

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Written by:

Betsy Collings, Corporate Account Executive at Turf Valley Resort

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