Turf Valley Resort is committed to providing a clean and safe environment for our staff, members, and guests. At the beginning of the pandemic, we voluntarily closed for three months to educate and develop a plan to safely reopen. During our closure the leadership team implemented "Commitment to Cleanliness," comprised of initiatives to effectively operate our business during a pandemic and beyond.
We understand that COVID protocols will continue to affect the way we operate and do business moving forward. For the safety of all, the following will be a standard of our health and safety protocols and will adjust as restrictions change.
Guests to our resorts will find easy access to hand sanitizing stations throughout the property including complimentary disinfecting wipes in private function spaces.
Our property and indoor areas are very spacious, allowing individuals to maintain personal space in our lobby, common areas, hallways, and event spaces. Our restaurant has continued the practice of socially distanced tables.
Face masks will be required for all staff and guests while they are indoors, unless seated at a table, eating and drinking. This is in accordance with Howard County Executive Order, effective December 26, 2021.
Daily housekeeping service is available throughout your stay. We have increased our cleaning schedules and procedures to ensure high-touch areas are attended to more regularly, with even more vigorous cleaning methods.
Have more questions?
At Turf Valley Resort, we have increased cleaning schedules on all high-touch areas and added additional hand sanitizer stations throughout the property and in all event spaces. We have added the use of an electrostatic sprayer to our cleaning protocols. In addition, we have implemented a new training program for all our team members, to update them on the protocols regarding COVID-19 and our heightened measures to create a safe environment.
We voluntarily closed the entire property for a temporary period, including the hotel, restaurant, spa, banquet department, and golf courses. We reopened each area based on business demands as the restrictions were lifted. We dedicated the closure to enhance our health and safety initiatives and formed our Commitment to Cleanliness program. This program focuses on new and enhanced safety protocols implemented throughout all areas of our operations.
Clear partitions have been installed at the front desk to provide an extra level of protection. Guests may check in at the front desk or use the Turf Valley Resort App for express check in. All key cards must be picked up at the front desk and are sanitized after each use
Masks are currently required for our all staff and guests while they are indoors, per Howard County mandate, effective December 26, 2021.
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